Our standard MOQ is 10 pieces per design for most mirror categories. For custom or made-to-order designs, a minimum of 5 pieces applies. We can discuss flexible arrangements for first-time buyers — please contact us to discuss your requirements.
Yes. All our mirrors are made to order, and we accommodate custom dimensions. Please provide your required width, height, and any frame or finish specifications when requesting a quote. There is no additional charge for standard custom sizing.
We use 5mm float glass as our standard thickness. 8mm glass is available for larger mirrors (typically over 100cm in any dimension) or upon specific request. Both are clear float glass with silver or copper-free backing for maximum durability.
We require a 50% down payment to begin production, with the remaining 50% balance due before shipment. We accept payment via international bank transfer (T/T) and PayPal. For established repeat buyers, we can discuss alternative payment arrangements.
Standard production time is 14 to 21 working days from the date of confirmed payment. Production time may vary for very large orders or highly complex custom designs. We will provide an estimated completion date with your order confirmation.
All mirrors are packed in double-walled corrugated cardboard boxes with foam inserts, and then placed inside custom-cut wooden crates for sea freight. Fragile labels and handling instructions are applied to all outer packaging. Our packaging is designed to withstand the standard handling conditions of international freight forwarders.
Yes. We ship globally from the Port of Tanjung Emas in Semarang, Indonesia. We can arrange FOB, CIF, or EXW terms depending on your preference. We work with several experienced freight forwarders who handle regular shipments to the USA, EU, Middle East, and Australia.
Yes. We offer OEM production for buyers who wish to sell under their own brand. This includes packaging with your logo, custom hang tags, and branded mirror backing labels. OEM orders require a higher minimum quantity — please contact us for details.
Yes, sample orders are available. Sample pricing is based on the retail unit cost plus shipping. We recommend requesting samples of 1 to 3 pieces before committing to a bulk order, especially for custom designs. Sample production follows the same lead time as regular orders.
Frame finishes include: silver leaf, gold leaf, antique gold, antique silver, black, white, natural wood, and painted custom colors. Etching patterns are fully customizable — we can produce any design from your provided artwork or from our existing design library. Verre églomisé panels are available in gold, silver, and custom color backgrounds.
Yes. We have a digital catalog with over 300 designs. You can browse our collections on this website, or contact us via WhatsApp or email to receive a downloadable catalog PDF. We update our catalog regularly with new designs.
All our mirrors are produced with non-toxic, lead-free materials. We use copper-free mirror backing on selected products to prevent edge deterioration in high-humidity environments such as bathrooms. Our packaging meets international freight standards. We are happy to provide material safety data sheets (MSDS) upon request.
Yes, factory visits are welcome by appointment. If you are visiting Semarang or planning a sourcing trip to Central Java, please contact us in advance to schedule a factory tour. We can arrange product demonstrations and discuss your wholesale requirements in person.
Browse our collections and note the SKU codes of the mirrors you are interested in. Then contact us via WhatsApp (+62 812 2722 7150) or email with your SKU list, required quantities, custom specifications (if any), and your shipping country. We will send you a formal quotation within one business day.
We take great care with packaging and work with reliable freight partners to minimize the risk of damage. In the event that a mirror arrives damaged due to transit, please photograph the damage upon receipt and notify us within 7 days of delivery. We will assess the damage and arrange for replacement or compensation on a case-by-case basis.